01

When an order can be cancelled

You may request cancellation before the order has been packed for dispatch. Contact us as soon as possible with your order number and the phone number or email address used at checkout.

A cancellation request is complete only after we confirm it. Orders that have already been handed to a courier cannot normally be cancelled and will follow the Returns and Refunds Policy instead.

02

How to request it

1. Call +91 90711 02211 or email technologies.globalinfra@gmail.com.
2. Include the order number and reason for cancellation.
3. Wait for written or telephone confirmation from our support team.

03

Refunds after cancellation

When a prepaid order is successfully cancelled, we initiate the refund to the original payment method. Payment providers and banks may require additional time to post the amount to your account.

Cash-on-delivery orders do not require a refund if payment has not been collected.

04

When we may cancel

We may cancel an order if an item is unavailable, pricing or product information contains a material error, payment verification fails, the delivery address is incomplete or unsupported, or the order appears fraudulent. If payment was collected, we will initiate a full refund to the original payment method.

05

Address and item changes

Changes to an address, quantity, colour, model, or variant are not guaranteed after an order is placed. If the order has not entered fulfilment, we will try to help. If the requested change cannot be made safely, the order may need to be cancelled and placed again.