01

What we collect

• Identity and contact: Name, email address, phone number, and physical shipping or billing address.
• Account information: Username, password, and order or purchase history.
• Payment details: Card information and billing addresses, processed securely through our payment gateways.
• Technical data: IP address, browser type, operating system, and device information.
• Usage data: Site interactions, product views, and shopping preferences.

02

Why we collect it

We use your data to:

• Fulfil and deliver your e-commerce orders and manage your account.
• Personalise your shopping experience on our platform.
• Communicate promotional offers, tracking details, and system updates.
• Conduct data analytics to improve website performance and product offerings.

03

Data sharing

We may share your data with:

• Service providers: Trusted payment gateways, logistics or courier partners, hosting providers, and marketing services used to operate the store.
• Legal authorities: When required by law or necessary to protect our company, customers, and user rights.

We do not sell your personal information.

04

Storage and deletion

We retain your data only as long as necessary to fulfil your orders, provide support, prevent fraud, and meet legal, tax, accounting, or regulatory obligations. When information is no longer required, we delete or anonymise it in line with the applicable retention requirements.

05

Cookies and trackers

We use essential cookies to keep the store, account, cart, and checkout working. With your choice where required, we may also use analytics or marketing technologies. You can manage browser cookies through your browser settings.

06

Your rights

Subject to applicable law, you may request to:

• Access, correct, update, or delete your personal data.
• Restrict or object to certain processing activities.
• Withdraw consent for marketing communications at any time.
• Raise a concern about how your information is handled.